We’re here to help

A question about the tools?

Tell us what you would like to use, or where you have got stuck.

For school licence enquiries

Tell us your school name and what you would like to know. You can also use the school licence enquiry page.

For technical help

Include the device, browser, tool and the steps that led to the problem. A screenshot with pupil information removed can help.

Please do not email pupil names, photos, individual case details or backup files. This address is for product and technical support.

Check the getting-started guide →